The collaboration between this organisation and the Brazilian Institute for Healthcare Excellence (Instituto Brasileiro para Excelência em Saúde) enables the exportation of the Andalusian certification model for hospitals and medical care units to Brazil.

Six centres of the Brazilian Health Service have already started to certify the quality of their services based on the model of the Andalusian Agency for Healthcare Quality (ACSA) thanks to the collaboration between this organisation and the Brazilian Institute for Healthcare Excellence (IBES), which is an organisation focused on the training, assessment and certification of health services within the Federative Republic of Brazil.

Last week the Hospital da Bahia, in Salvador da Bahia, hosted a ceremony dedicated to the first centres that are starting the certification process with ACSA’s model in Brazil. Such centres are a medical care unit from the public health system, the Intensive Care Unit of the General Hospital of Goiânia, in the state of Goiás, and 5 centres from private healthcare. Among them, the Oncology Clinic Oncocamp, the intercentres anaesthesiology service CMA and the cryogenics centre Brazil, in São Paulo; the Hospital São Matheus, in Cuiabá, in the state of Mato Grosso; the Pharmacy Pharma Kasí; and the Hospital da Bahia.

These centres are pioneers in the implementation of the Andalusian certification model in Brazilian healthcare. Two of them, the Oncocamp clinic and the anaesthesiology service CMA, are already doing the self-assessment process about ACSA’s quality standards for hospitals and clinical units, through the computer platform supporting the certification, Excelencia.

The ceremony celebrated in Salvador da Bahia is included in a series of events organised by IBES with the aim of making ACSA’s certification known in Brazil, as well as of promoting its implementation. In this regard, some conferences have also taken place in São Paulo focused on patient safety and excellence in care, in the context of which the workshop “Cares focused on the patient: learning with Spain” has been developed by the person responsible for surveyors qualification in the Andalusian Agency for Healthcare Quality, José Antonio Carrasco.

Likewise, from the 23rd to the 26th of July a series of sessions on training aimed at instructing new surveyors, as well as the team leader and the personal responsible for projects within the certification process for centres and medical care units will take place in Brazil. Such training programme, which has the accreditation of the International Society for Quality in Health Care (ISQua), will involve a total of 25 professionals from IBES.

The Andalusian Agency for Healthcare Quality     

The aim of the Andalusian Agency for Healthcare Quality is to foster and promote the Andalusian Quality Model. In order to do so, it stands as the certification body of centres, medical care units and social services, as well as of professional competencies, continuous training and health web pages and blogs, according to the accreditation model of the Andalusian Public Health System, always striving for excellence in healthcare and fostering a culture of continuous improvement.

The collaboration with IBES in Brazil enables the consolidation of ACSA’s international activity and the extension of the scope of its certification model in Latin America, where it was already present due to an agreement with the Medical Federation of the Province of Buenos Aires (FEMEBA) to acknowledge its health professionals. In addition, the Andalusian model has been already implemented in Portugal thanks to an agreement signed in 2010 with the Ministry of Health of the neighbouring country and it has already certified more than a hundred healthcare centres.

ACSA’s work regarding the boost of quality has received the endorsement of prestigious organisations renowned at the national and international level, such as the National Accreditation Body (Entidad Nacional de Acreditación, ENAC) or the International Society for Quality in Health Care (ISQua), one of the most prestigious organisations of the world with regard to healthcare quality. Moreover, the Agency is the independent assessment body of the European Reference Networks for rare diseases (ERNs), at the request of the European Commission; as well as of Reference Centres, Services and Units within the Spanish Health System (CSUR-SNS), at the request of the Spanish Ministry of Health, Social Services and Equality.


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