The Clinical Management of Cardiovascular Surgeryhas implemented  Patient welcome guide (718 Kb) in which required, among other information, contact numbers and FAX that allow user access and communication with the UGC as well as general rules of operation procedure.

In this section you will find the rights and guarantees of citizens in the public health services of Andalucia and therefore users Andalusian Health Service. 

• Leter of rights and duties of citizens in the public health services of Andalucia 
• Free choice of doctor and center
• Vital advance directive 
• Right to a second medical opinion 

Below are several links of interest include:

• Standard operating procedure for the collection of wills and patient preferences on the treatment of information concerning their disease, as described in the patient's autonomy law 41/2002 (pdf 55Kb).
• Decisions Substitution process, responding to the need to implement the right to information and health care of people in disabling conditions or when the minor patient is not intellectual or emotionally able to understand the scope of an intervention. 
• Instrucciones sobre procedimiento de acceso de usuarios a la documentación clínica y sobre procedimiento para garantizar la continuidad documental. (pdf 419 Kb)
• Satisfaction Model questionnaires available to the user of the Andalucian Health Service. .
  Cuestionario satisfacción de Hospital de Dia Médico (pdf 368 Kb)
  Cuestionario satisfacción de Alta Hospitalaria (pdf 1,5 Mb)
  Cuestionario satisfacción de Cirugía Mayor Ambulatoria  
• Standardized operating procedures
  Para la accesibilidad y continuidad en la asistencia sanitaria. (pdf 94 Kb) 
  Para la sustitución de toma de decisiones. (pdf 48 Kb)
  Para el registro de voluntades y preferencias (pdf 54 Kb) 
  
• Unit features informative posters available to the user in terms of  smoking cessation  and interesting information on smoking  
• Cardiology Surgery links:
  • http://es.wikipedia.org/wiki/Cirug%C3%ADa_card%C3%ADaca  
  • http://es.wikipedia.org/wiki/Cirug%C3%ADa_cardiovascular
  • http://www.infodoctor.org/rafabravo/busmedline.html
• For inquiries, the Service to Citizenship of the Andalusian Health Service has developed a website where you can find information of interest: 
  
   http://www.atencionciudadania.org/Doc_OtraInfo.aspx 

Location of the Secretariat

• External Consultancy Building, 3rd Floor
  TLF: 957-010443 / 957-012829
  FAX: 957-012868

Consulting Rooms

• External Consultancy Building, 1st Floor
  TLF: 957-011919
• General Hospital, 1st Floor
  TLF: 957-012831

Location of Vascular Explorations

• General Hospital, 1st Floor
  TLF: 957-010299 / 957-010181

e-mail: ugcccv.hrs.sspa
@juntadeandalucia.es